Returns & Exchanges
At AIIMA Sports, we are committed to your peak performance and offer a 30-day window for returns or exchanges on all athletic gear in its original, unused condition. Whether the fit isn't right or you've changed your mind, we ensure a streamlined process to get you back in the game.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the items in their original packaging with all tags attached, ensuring the equipment is securely protected for transit.
- 3.Ship It Back
Print your prepaid shipping label provided by the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team inspects the returned sports gear for quality assurance, we will process your refund or ship your exchange within 5-7 business days.